The employees are friendly, knowledgeable, and caring. They have been very gentle with my mom. I can feel their compassion and love. The facility is pet-friendly and has an indoor smoking room, which are two features that were valued by my parents. Since we have been here, there has been no staff turnover, which allows for better consistency and customer service. The staff are available to talk to me whenever I need them. I’m very happy that we chose Willow Creek.